shipping & delivery

DELIVERY PROCESS:

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
 

ITEM PACKAGING:

We package our products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items are safely secured with additional bubble wrap.
We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging.
 

THE RANGE OF LOCATION:

For courier products, we ships throughout India across all locations served by reputed courier companies.
 

TRACK THE ORDER AFTER SHIPPING:

Once we receive an order from you it is shipped within 24 hours and the same can be tracked on our website via my order section
 

OUR TRUSTED COURIOR PARTNERS:

Delhivery – https://www.delhivery.com/
Dtdc – https://www.dtdc.com/
Bluedart – https://www.bluedart.com/
India Post – https://www.indiapost.gov.in/
 
*Icarry is used for any other courier service i.e. AMAZON, Ekart, Xpress Bees, ECOM Express etc. is available.
 

Note:

Your order will ship through any of the above mentioned courier partner which is most effective and suitable at the time of booking. 

 

DELIVERY TIME:

We dispatch most orders withing 24 hours (in business days i.e. excluding public holidays and Sundays). The shipping process usually takes 2-5 days depending upon the location, with every order, we will send you an email containing the details of the order placed by you. Please note Dispatch may be delayed on occasion of any festival, holiday or Special offer.
 
Due to Festivals/ Natural Disaster/ Riots/ Strikes or any other Un-avoidable circumstances Delivery Time may get Extended.
 

SHIPPING CHARGES:

For a limited period, Get Free Shipping on all the orders above rupees 1999. We have all right to withdraw this offer anytime without further notification.
For orders below rupees 1999, Flat shipping charges amounting rupees 99 will be applicable. 
 

PICKUP FROM STORE FACILITY:

 
We also provide Pick up Facility from our GPUHEAVEN Store located at:
#5a, Canal Colony, Hisar (HARYANA) 125001, Hisar, Haryana 125001
 
Notes:
  1.  Cash on Delivery (COD) Service is not available right now.
  2. GPUHEAVEN is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
  3. Unfortunately, we do not ship outside India and all our sale services are limited to india only.
  4. If any promotional or exclusive shipping is running on specific product, occasion or for specific zone of the country then please refer to the terms of that particular offer too.
  5. We might ship Multiple Order IDs of Same Customers Together in a Single Parcel to avoid delay in Transit.
  6. We also might ship Single Order in Multiple Box/Tracking for Proper Packaging to avoid damaged of the Product.
  7. For any delivery related issue, you may directly Call/WhatsApp us on +91 9518839998 (10:00 AM to 10:00 PM / Monday to Saturday)